TOTAL QUALITY POSITIONING - Part 2
Two weeks ago we proposed an analogous management strategy to Total Quality Management (TQM). We termed that Total Quality Positioning (TQP). We also postulated that very few companies actually operated with anything close to TQP. This week we go deeper into the essential characteristics of TQP, once again borrowing heavily from the TQM model. See if you don't agree that, above all else, TQP starts as a state of mind - from the very top of the organization - that runs all the way down.
The DISPATCHESTM for February 8, 2009 can be found here:
TOTAL QUALITY POSITIONING - PART 2
A printer / handheld friendly version can be found here:
TOTAL QUALITY POSITIONING - PART 2
It is also available in PDF here:
posted by BDN International @ 5:05 PM
0 Comments
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home