Sometimes in our training work with
clients, we make the important distinction between "blind obedience"
and "true obedience." As the term suggests, the former is a kind of
rote, without-second-thought obedience or agreement - that usually results in a
bad end. For example, if your boss, becoming alarmed at a fire in your offices,
screamed out "Jump from the window" (on the 15th floor), to do so
without thinking would be blind obedience. And you can imagine the outcome. On
the other hand, if you stop and think that, what the boss is really seeking
your obedience on is "vacate the building, save yourself." Then, by
thinking through some other, safer options for getting out of the building and
choosing one, you would be engaging in true obedience. We sometimes find
ourselves running the risk of bad outcomes from blind obedience in our
brand-building lives: for example, when our global or franchise brand team
screams out, "Implement this global brand positioning strategy exactly as
you see it," and we do so without thinking at all about the total fit of
that positioning with our local market, well, read on.
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The
DISPATCHESTM for May 20, 2012 can be found here:
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